My Account

Your business account

Update your business information, submit meter readings and find out how to make a payment.

Cookies Policy

This website uses cookies to improve your experience while you navigate through the website and you should read it in conjunction with our Privacy Notice.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

When entering this website, you will have been informed that we intend to use cookies and asked whether or not you consent to our use of cookies.

Out of these, the cookies that are categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our site.

This website uses Google Analytics cookies. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Contact Us

If you have any queries concerning your data or this policy then please contact dataprotection@lastmile-group.com or write to us at:

Data Protection Officer
Last Mile Infrastructure Group
Fenick House
Lister Way
Hamilton International Business Park
GLASGOW
G72 0FT

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Analytics" category .
cookielawinfo-checkbox-necessary	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Necessary" category .
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
zfccn	session	Zoho sets this cookie for website security when a request is sent to campaigns.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_MJWWSNC3MN	2 years	This cookie is installed by Google Analytics.
zabHMBucket	1 year	This cookie stores the experiment key for Pagesense heatmap experiments.
zabUserId	1 year	This cookie stores a unique user key for every visitor reaching the website for use with Zoho Pagesense.
zps-tgr-dts	1 year	This cookie stores the session's metadata on this website for use with Zoho Pagesense.

Others

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

Cookie	Duration	Description
_zcsr_tmp	session	Zoho sets this cookie for the login function on the website.

My Account

Your business account

Register a business

Moving

Make a payment

Set up or amend a Direct Debit

Change the name on my account

Submit a meter reading

Help paying a bill

Priority Services

My Account

Your business account

Register a business

Moving

Make a payment

Set up or amend a Direct Debit

Change the name on my account

Submit a meter reading

Help paying a bill

Priority Services

Water & Wastewater Emergencies

Accounts, Billing & Payments

Developer Services

General Enquiries

Cookie Policy