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Update your details

It’s easy to update your account details with us. Simply complete our online form below.

To do this, you will need the following information:

Your name
Your Icosa Water account number – which you can find on your bill or payment plan statement
Your address
Contact telephone number and/or email address

If you have any questions, please get in touch with our Customer Services Team who are happy to help you.

Please complete this form to update your details

About you
Name*
First Last
Your Icosa Water customer number (if known)
Contact Number*
Email*
Your property
Your supply address*
Street Address Address Line 2 City County / State / Region ZIP / Postal Code Country
What services do we provide to your home?*
Please indicate what information you wish to change on your account*
- Name
- Billing Address
- Other
New Name
New Billing Address
Other
Reason for change*
Consent
I agree to the privacy policy.
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Cookies Policy

This website uses cookies to improve your experience while you navigate through the website and you should read it in conjunction with our Privacy Notice.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

When entering this website, you will have been informed that we intend to use cookies and asked whether or not you consent to our use of cookies.

Out of these, the cookies that are categorised as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Most web browsers allow some control of most cookies through the browser settings. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our site.

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Contact Us

If you have any queries concerning your data or this policy then please contact dataprotection@lastmile-group.com or write to us at:

Data Protection Officer
Last Mile Infrastructure Group
Fenick House
Lister Way
Hamilton International Business Park
GLASGOW
G72 0FT

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