We’re sure you have received many messages and information regarding COVID-19 these are very uncertain times for us all, however here at Icosa Water we’d like to assure all our customers we are taking every necessary precaution to continue our water and wastewater services to your properties.
Our top priority is to keep our customer and employees safe and we are monitoring the situation daily. To ensure this is effective we are following the government health advice guidelines.
If you are concerned about anything, please do not hesitate to get in touch with us.
If you need any additional support please do not hesitate to contact our Extra Care Team 0333 000 0113, who are always happy to help.
Worried about your bills
If you are struggling with your bills, please get in touch with us on 0333 000 0113 to find out how we can assist you. The sooner you can get in touch the sooner we can help.
The government have stressed the importance on hand hygiene, and we can only reinforce this message. Frequent hand washing can help prevent the spread on COVID-19, which is of key importance over the upcoming months. This may be more frequent however it only requires, and small amount of additional water and you should not see significant rise in your bills if you are metered.
To see in further detail the governments guidelines click below.
Our thoughts are with all our customer who are affected by COVID-19.