icosawater water pouring into glass

Water Hardness – All you need to know

Hard Water

Find out about water hardness in your area, what causes hard water and how to treat it below.

Hard Water Table 2023

Area Calcium carbonate (CaCO3) / mg/l Calcium /mg/l French German English or Clarke degrees mmols / litre Classification
West Raynham, Norfolk 301.705 120.68 30.171 17.137 20.999 3.017 Very Hard
Rosewood Park, Barnhorn Road, Bexhill, Kent 85.17 34.07 8.52 4.77 5.96 0.852 Moderately Hard
Riverside, Rochester, Kent 227 90.80 22.7 12.8 15.89 2.72 Hard
Conningbrook Lakes, Ashford, Kent 273.93 109.57 27.39 15.34 19.18 2.74 Hard
Kingsfleet, Thetford, Norfolk 254.5 101.80 25.45 14.3 17.8 2.54 Hard
Broadland Gate, Norwich, Norfolk 353.5 141.40 35.35 20.08 24.6 3.535 Very Hard
Forstal Lane, Coxheath, Kent 271.13 271.13 27.11 15.18 18.98 2.71  Hard
Staplehurst, Kent 114.19 45.68 11.42 6.39 7.99 1.14 Moderately Hard
Ospringe, Faversham, Kent 229.13 91.65 29.19 16.75 20.94 2.99 Hard
Comeytrowe 87.34 34.94 8.73 4.89 6.11 0.87 Moderately Soft
Littlehampton, West Sussex 272 108.80 27.2 15.3 19 2.72 Hard
Westridge, Isle of Wight 193 77.20 19.3 10.8 13.5 1.93  Hard
Innsworth, Gloucester 203 81.20 20.3 11.4 14.2 2.03  Hard
Twigworth, Gloucester 203 81.20 20.3 11.4 14.2 2.03  Hard
Angmering, West Sussex 289 115.60 28.9 16.2 20.2 2.89 Hard

What to look for:
What is hard water?

Scale forming in your kettle, iron and internal plumbing

  • White marks on stainless steel sinks, taps and basins can sometimes be stained green/blue from copper plumbing
  • Scum on the surface of hot drinks
  • White, grey or greenish particles or flakes visible in your water

Why is this happening?

Water hardness depends on where your water is naturally sourced from, if your water source is coming through the ground you may have hard water. This is because the ground may have high chalk level (Calcium Carbonate) and as the water passes through the rocks it dissolves into the water stream making the water hard.

Hard water is nothing to worry about and evidence suggests that it has many health benefits. Calcium is essential for healthy growth and is found in many foods.

To see whether the water in your area is hard please refer to our website under water quality and hardness.

Why don’t we artificially soften water?

Softening water on a large scale can be very expensive and can also lead to water that is corrosive to metal pipes. If you would prefer your water to be softened there are variety of devices available to you. However, some devices can lead to high sodium content which you should not use for cooking or drinking purposes, so the device should be fitted after the drinking water supply point .

How can I prevent limescale?

Limescale is a common issue with hard water but there are many products out there that you can use to prevent the build-up of lime scale such as; wire scale collector in kettles and limescale removing products – to keep taps free from limescale build up.

The salt levels in some dishwashers can be adjusted to suit the hardness of the area. Check the manufacturers’ guidelines for which units to use.

Self Help

It’s important to remember that limescale is not dangerous. Limescale can build up in your kettle, if you don’t take preventive measures. It can also react with the natural tannins in tea and coffee causing a brown scum – which isn’t pleasant at all.

What you can do to reduce/prevent this

  • Use a teapot to make your tea instead of a mug
  • Try putting milk in first and try to use semi skimmed instead of whole milk
  • Use tea leaves instead of a tea bag

How we measure water hardness

Description Calcium Carbonate / mg/l Calcium / mg/l French Degrees German Degrees English or Clarke Degrees mmols
Soft Up to 50 Up to 20 Up to 5.0 Up to 2.8 Up to 3.5 Up to 0.50
Moderately Soft 51 to 100 21 to 40 5.1 to 10.0 2.9 to 5.6 3.6 to 7.0 0.51 to 1.00
Slightly Hard 101 to 150 41 to 60 10.1 to 15.0 5.7 to 8.4 7.1 to 10.5 1.01 to 1.50
Moderately Hard 151 to 200 61 to 80 15.1 to 20.0 8.5 to 11.2 10.6 to 14.0 1.51 to 2.00
Hard 201 to 300 81 to 120 20.1 to 30.0 11.3 to 16.8 14.1 to 21.0 2.01 to 3.00
Very Hard Above 300 Above 120 Above 30.0 Above 16.8 Above 21.0 Above 3.00