We have spent some time talking to Ashleigh about her role within Icosa Water.
See what she had to say about working for us and what she gets up to on a day to day basis.
My name is Ashleigh Higgs and I joined Icosa Water in November 2020 as a Voids Officer
I really enjoy working for Icosa Water, everyone is friendly and helpful. Icosa Water are a very professional company to work for.
As the Voids Officer for Icosa Water my day to day consists of visiting sites and making repour with the sales office so that we can obtain as much customer data as possible to start the billing process for the water and wastewater. I enjoy this as sometimes I get to go to sites further afield and stay overnight. I also update any information we receive.
What I enjoy most about my role is visiting the sites and sales offices and meeting new people there.
No water, low pressure, water quality issues, water leaks flooding or blocked drains
0330 111 2014
24 Hour Emergency Helpline
Account registration, submitting meter readings and all other billing queries
0333 000 0113
Monday – Friday 08:30AM – 5:30PM
New connections and adoption enquiries
0330 320 0762
Monday – Friday 08:30AM – 4:30PM
0330 111 0780
Monday – Friday 08:30AM – 5:30PM
Relay UK
Helping people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service.
Phone
0800 7311 888
Relay UK app (or Textphone)
0800 500 888
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