Billing & Payments

/Billing & Payments
Billing & Payments2019-03-26T12:18:40+01:00

Your bill

We think it’s a good to know exactly what you pay for so understanding your bill is important.

Direct Debit

The easiest way to pay, giving you control over your finances

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Pay your bill

How to pay
your bill using
a range of payment

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Our charges

Find out our
current charges
for your supply

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Trouble paying your bill

Find out about ways we may be able to help

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Change your details

Let us know if
you’ve changed your

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Understanding your bill

Useful information to help you understand your bill

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Customer Services

Need to contact us?

0330 111 0780
Monday to Friday 8.30am to 5.30pm

Report a problem

24 Hour Emergencies

You can report a leak or
flood by calling
0330 111 2014.