Billing & Payments

/Billing & Payments
Billing & Payments2018-09-26T17:01:19+00:00

Your bill

We think it’s a good to know exactly what you pay for so understanding your bill is important.

Direct Debit

The easiest way to pay, giving you control over your finances

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Pay your bill

How to pay your bill using a range of payment options

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Our charges

Find out our current charges for your supply area

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Trouble paying your bill

Find out ways we can help

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Change your details

Let us know if you’ve changed your details

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Query on your bill

Help you with any queries you might have on your bill

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Customer Services

Need to contact us?

0330 111 0780
Monday to Friday 8.30am to 5.30pm

Report a problem

24 Hour Emergencies

You can report a leak or
flood by calling
0330 111 2014.