icosawater movinghome people

Twigworth Gate – Gloucester

We supply your water and wastewater. 

This section is for customers who have recently moved into a property at Twigworth Gate – Gloucester.

If you have any questions, contact our Billing Team on 0333 000 0113. 

Below you will find some frequently asked questions. 

What service do you provide to my home? 

We provide both water and wastewater services to your home. 

We own and maintain the network of water mains and the sewerage system serving your home and your area. 

Register your details 

To register with us, please complete our online form.  To do this you will need the following information to hand: 

  • Your name 
  • Your address, including postcode 
  • Contact details such as telephone number and an email address 

What will I be charged?

We review our prices every year and produce a leaflet, which we issue with our bills, detailing our services to you and our charges.  You can download our current charges for your area  here.

Billing

We’ll send your bill out bi-annually and you can choose from a variety of payment methods. 

Problem with your water?

There are a number of different problems that can affect your water supply, including low water pressure, leaks and water quality. You can find out more by visiting our Help & Advice section.  

If you have no water, please call us on 0330 111 2014. 

Did you know…
We’re responsible for making sure you have cold water at the boundary of your property.  If it’s only your hot tap that is affected it’s likely to be a plumbing issue and we’re sorry we can’t help with this – you’ll need to contact an approved plumber.