If you wish to arrange billing and payment dates and methods, please call us on 0333 000 0113 and we can discuss your circumstances to agree a suitable schedule. Alternatively, you can put your request in writing. Conditions may differ according to the option you choose. If a payment arrangement is set up, you must keep to the agreement. If you break the agreement, the whole debt becomes due.
If you are struggling to pay your water bill, please get in touch with us as soon as possible to discuss alternative payment options such as a payment plan. We’re here to help.
All these services are free unless otherwise stated.
Did you know you can pay your bill in full or instalments via our online account services?
Sign in to your online account or pay by entering your account details
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