Christmas Opening hours 2020

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Here at Icosa Water we would like to wish you a Merry Christmas and a Happy New Year! We hope that this Christmas season finds you enjoying every single minute of it with your nearest and dearest. We appreciate it’s been a bizarre year for everyone and hope that even if you don’t celebrate Christmas, you have a lovely festive season.

This year has been full of changes and we want our customers to know that we are always here for your water and/or wastewater needs. We pride ourselves on our Customer Service and our team has worked incredibly hard to make sure it is business as usual for you.

Our Customer Service department will be open as normal over the Christmas period with the exception of Christmas Day, Boxing Day and New Year’s Day.


Unplanned incidents or emergencies

If you are unfortunate enough to have an emergency over the Christmas period, our 24-hour customer helpline will be more than happy to help!

You can contact them on 0330 111 2014.


Our opening times over Christmas

Christmas Eve – 08:30 – 13:00

Christmas Day – CLOSED

Boxing Day – CLOSED

New Year’s Eve – 08:30 – 13:00

New Year’s Day – CLOSED