Field Technician

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South East of England

Operations & Quality

Employment type
Full Time

Up to £30K DOE



Icosa Water is the market leading regulated water company that owns and operates residential and commercial water and wastewater networks across England and Wales. Due to an ever-increasing portfolio of sites, we are now seeking to recruit an additional Field Services Technician into our Operations and Quality team.

You will be joining a company with a progressive and supportive culture that helps individuals meet their full potential. External training opportunities will be provided as well as on the job training and mentoring from our experienced team. In return you be expected to help Icosa Water deliver an outstanding service to its customers.


The Field Technician role is within the Operations & Quality department.

The successful candidate will ideally be in the South East of England. They will be home based with a company van provided for travel to Icosa Waters’ sites. Appropriate equipment and where necessary training will be provided so the successful candidate can undertake a wide range of asset maintenance activities on both potable and wastewater assets.

These activities are key to enabling Icosa Water to deliver high quality services to its customers.

Icosa Water is a dynamic business so the successful candidate will need to be driven and flexible as they will also be expected to provide help and support across the wider business.


Will include but not be limited to:

  • Leakage and pressure monitoring, including logger installation.
  • Customer water meter data collection, Fault diagnosis and replacement.
  • Customer Services – attending and responding to customer enquiries.
  • Mains flushing and sampling
  • Sewer network inspections – such as camera operations to locate blockages, Fault diagnosis and assessment of appropriate remedial actions.
  • Wastewater Treatment Works – monitoring, maintenance.
  • Inspection, monitoring and maintenance of SuDs (sustainable drainage systems)
  • Liaising with and supervising external contractors.


You’ll need to demonstrate you have:

  • Excellent written and verbal communication skills.
  • Interpersonal skills for liaising with customers, other internal and external stakeholders.
  • The ability to analyse and interpret data.
  • Attention to detail.
  • Knowledge of water network operational and hygiene practices.
  • The ability to communicate specialist information to the public and specialist contractors.
  • Time management and organisation skills and the ability to prioritise your workload.
  • Effective teamworking skills.
  • IT skills knowledge of Microsoft Office software such as Excel, Word, and PowerPoint.
  • An awareness of the water industry, particularly water companies, and health and safety regulations.


Ideally the role holder will have UK Water Industry experience in at least in one or more of the following asset management areas:

  • Water Network Operations and Maintenance
  • Sewer Network Performance Investigations, Inspections, and Maintenance
  • Wastewater Treatment Works – Operation, monitoring, maintenance
  • Leakage and Pressure Investigations, including data logging, and PRV’s
  • SuDs – Monitoring and maintenance
  • Inspections to assess compliance with Water Fittings Regulations.


  • GCSEs in Maths and English
  • EUSR Water SHEA and National Water Hygiene card
  • Appropriate Water related vocational and competency-based qualifications awarded by recognised body such as CABWI


We are seeking an enthusiastic and driven individual to join our small but rapidly expanding team. Being a member of a small team means we expect the successful candidate to have a can-do attitude, work proactively, and take an interest in all the companies’ activities.

Given the range of tasks we do not expect to find a candidate who will have experience across all the areas detailed in the role description. Therefore, the company will provide the successful candidate with training and coaching appropriate to their needs.

Download the job role below