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Report a problem2018-09-25T17:18:32+00:00

Report a problem

Water & Wastewater Emergencies/24 Hour Customer Helpline

If you are experiencing an emergency with your water or wastewater services, such as flooding, a leak, no water or poor water quality, please call

0330 111 2014.  

If you have an issue with your water and/or wastewater you can call us 0330 111 0780 and one of our team will be here to help.

Our lines are open from 8.30am to 5.30pm Monday to Friday and closed on Saturday, Sunday and bank holidays.

Call costs – standard network charges apply. However charges from some networks or mobile phones may vary. Calls may be monitored or recorded in order to improve service quality and for staff training.

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Customer Services

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0330 111 0780
Monday to Friday 8.30am to 5.30pm

Report a problem

24 Hour Emergencies

You can report a leak or flood by calling
0330 111 2014.