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Water & Wastewater Emergencies

If you are experiencing a water or wastewater emergency, such as flooding, a leak, no water or poor water quality, please call our 24 hour emergency helpline

0330 111 2014  

If you have a non urgent issue with your water and/or wastewater you can call us on
0330 111 0780 our team will be happy to help.

Our lines are open from 8.30am to 5.30pm Monday to Friday excluding bank holidays.
(Standard network charges apply. However, charges from some networks or mobile phones may vary. Calls may be recorded for training and monitoring purposes.)

If you would prefer that we get in contact with you, please complete the form below.

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Customer Services

Need to contact us?

0330 111 0780
customerservices@icosawater.co.uk
Monday to Friday 8.30am to 5.30pm

Report a problem

24 Hour Emergencies

You can report a leak or
flood by calling
0330 111 2014.