What to do if you have a burst or frozen pipe

///What to do if you have a burst or frozen pipe

What to do if you have a burst or frozen pipe

Frozen pipes

 If you have a frozen pipe it’s important to be gentle with it to prevent a burst.

What to do if you have a frozen pipe:

  • Stop the flow of water by turning off the stop tap (this is usually located under the kitchen sink)
  • If the pipe has frozen, you won’t be able to drain the water in your cold water system but if you have a cold water tank in your loft you can turn off the stopcock on the tank
  • Use the time you have while the pipe is frozen to protect everything around the pipe from becoming damaged incase it leaks when it has thawed out
  • Turn the tap nearest to the part of the pipe you think has frozen to enable the water to come out when the pipe has thawed out
  • To thaw the pipe, use a hot water bottle to help melt the water. Starting at the tap end of the pipe working back toward the cold water tank

Never use a heat gun or blow torch as this will damage the pipes.

If you think you have a frozen pipe check for signs of damage or splitting on the pipe. If you find anything call a plumber. We recommend that you use a one that is an eligible member of an Approved Plumber/Contractor Scheme, such as the WaterSafe.

 Burst Pipes

If you experience a burst pipe, it’s important to act quickly to try to minimise damage by:

  • Stop the flow of water by turning off the stop tap (this is usually located under the kitchen sink)
  • Turn off the central heating, immersion heater or any other heating systems
  • Once your heating has shut down, turn on the hot taps to drain any water in the system
  • Turn off electrics – If the burst is near electrics switch the electricity off at the mains. If you think any of the wires, sockets lights or appliances have been damaged by the water do not touch them and call an electrician.

If you are unlucky enough to have a water pipe burst the best person to contact is a plumber. We recommend that you use a one that is an eligible member of an Approved Plumber/Contractor Scheme, such as the WaterSafe 

Be prepared and have the number of a local plumber to hand in case of an emergency.

 

2018-12-12T14:30:22+00:00December 12th, 2018|Household|