Your portal

We have designed our portal to provide you with as much information about your site and its progress through the NAV application system as possible.  It’s a simple system where you can talk to us about your site, plots and connections as well as share documents.

Within our portal, you will be able to:

  • See which stage the site NAV application is
  • Call off plots for water connections
  • Call off water mains for connection
  • Upload key documents such as design plans
  • Request wastewater asset inspection
  • Notify of property handovers

Your Portal

Log in to your portal

To register for access to the portal please complete our online registration form. Your username and password will be sent to you via email once you have registered.

Click here to find out how we use the information you provide to us.

If you are having problems logging in to the portal please contact our Developer Services at or by telephone 0330 320 0762.

If you have any queries about completing or submitting your application, please get in touch with our Developer Services Team on 0330 320 0762 between 08:30-16:30 Monday to Friday excluding bank holidays alternatively email Developer Services at

Developer Services

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Call our Developer Services Team on
0330 320 0762

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