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Emergencies

Unplanned incidents or emergencies

In the event of any unplanned incidents or reporting of emergencies or matters relating to public health, non-household customers should be directed to our Operational Contact Centre on the number below where our team will be able to deal with contacts 24 hours a day, 365 days a year.

Emergencies

Call our 24 hour helpline if you have an emergency

0330 111 2014