If you have just moved in, welcome to Icosa Water.
You can register your details with us, find out about our charges and the services we provide to your home. You can also sign up to Direct Debits, send us a meter read, ask us a question or tell us you’re moving.
Do we supply your home
If you’re not sure whether you receive your water and/or wastewater services from us, check our supply areas to find out
Direct Debit
The easiest way to pay, giving you control over your finances
Pay Your Bill
Find out the different ways to pay your bill
Our Charges
Not sure what you pay for and how it’s calculated
Help & Advice
Information about drains, sewers, access to private property, low pressure, water quality and priority services
Report a leak
You can report a leak or flood by calling our 24 hour emergency number
0330 111 2014
Where you live
We supply water and wastewater services direct to household customers in England who are connected to our networks
Find out which services we supply to your home
Meters
All you need to know about metering
Save Water
Why it’s important to save every drop
ExtraCare
Sign up to our free priority services
Leaks
What to do if you have a leak
Who we are
Find out more about us and our licence
Moving home?
It’s quick and easy to let us know if you’re moving home
Customer Services
Need to contact us?
0330 111 0780
customerservices@icosawater.co.uk
Monday to Friday 8.30am to 5.30pm
Report a problem
24 Hour Emergencies
You can report a leak or
flood by calling
0330 111 2014.