Report a leak
You can report a leak or flood by calling our 24 hour emergency number
You can register your details with us, find out about our charges and the services we provide to your home. You can also sign up to Direct Debits, send us a meter read, ask us a question or tell us you’re moving.
You can call us on 0330 111 0780
Monday to Friday – 8.30am to 5.30pm
You can call the team on 0330 320 0762
Monday to Friday 08:30am-4:30pm
24 Hour Customer Helpline
Water or wastewater issues – flooding, a leak, no water or poor water quality
0330 111 2014
You can call us on 0333 000 0113
Monday to Friday – 8.30am to 5.30pm