Report a leak
You can report a leak or flood by calling our 24 hour emergency number
Getting to know your water fixtures can help prevent emergencies, save you money and make your home water efficient.
You can register your details with us, find out about our charges and the services we provide to your home. You can also sign up to Direct Debits, send us a meter read, ask us a question or tell us you’re moving.
No water, low pressure, water quality issues, water leaks flooding or blocked drains
0330 111 2014
24 Hour Emergency Helpline
Account registration, submitting meter readings and all other billing queries
0333 000 0113
Monday – Friday 08:30AM – 5:30PM
New connections and adoption enquiries
0330 320 0762
Monday – Friday 08:30AM – 4:30PM
0330 111 0780
Monday – Friday 08:30AM – 5:30PM
Relay UK
Helping people with hearing and speech difficulties communicate with anyone over the phone, using the national relay service.
Phone
0800 7311 888
Relay UK app (or Textphone)
0800 500 888