Customer leaflets
- Wastewater Pipe Ownership
- Water Pipe Ownership
- Joint Supply Leaflet
- Be Kind to your drains – Fats, Oils and Grease Leaflet
- Wet wipes and your drains
- WaterSure application
Our code of practices
- Icosa Water Code of Practice Debt 2020
- Icosa Water Services Ltd – GSS
- Icosa Water Services Ltd – Pipe laying
- Icosa Water Services Ltd Code of Practice 2020
- Icosa Water Services Ltds – Access to 3rd Party Land
- Icosa Water Code of Practice – Leakage 2020
Forms and Guidance
Developer and/or Builder Forms
- DS-FO-001 Developer Enquiry Form
- DS-FO-003 Property Handover
- WW-GU-008 S185 Sewer Diversion Guidance
- WW-FO-008 S185 Sewer Diversion Application
- WW-FO-002 S106 Application for connection to a public sewer
Trade Effluent
- G02-Form-2018
- Guidance-Notes-for-G20
- Annex-1-Trade-Effluent
- ICOSA-WATER-SERVICES-LIMITED-Trade-Effluent-May-2018
General Forms
- WW-FO-003 Surface Water Rebate Form
- CM-FO-011 Water Connection Application and Guidance Notes
- WW-GU-007 Building Over or Close to a Public Sewer
- WW-FO-007 Application to build over a Public Sewer
- Icosa Water Services Ltds – Access to 3rd Party Land
Charges and tariffs
Statement of Assurance 2020/21
- Icosa Water – Retail statement of assurance 2020-2021
- Icosa Water – Wholesale statement of assurance 2020-2021
Icosa Water Services Charges Schemes for 2020/21
- Anglian Water Wastewater only 2020-2021
- Anglian Water 2020-2021
- Yorkshire Water waste only 2020-2021
- Severn Trent Water Water Wastewater only 2020-2021
- South East Water (Water) and Southern Water (Wastewater) 2020-2021
- South West Water waste only 2020-2021
- Southern Water 2020-2021
- Southern Water waste only 2020-2021
- UU waste only 2020-2021
Archived Charges Schemes
2019/20
- Severn Trent Charges Scheme 2019 – 2020
- South East Water Charges Scheme 2019 – 2020
- Southern Water Charges Scheme 2019 – 2020
- Southern Water Waste only Charges Scheme 2019 – 2020
- UU Waste only Charges Scheme 2019 – 2020
- Anglian Water Charges Scheme 2019 – 2020
- Icosa Water Ltd – Wholesale Charges – 2019-2020
- Icosa Retail Charges Scheme Statement of Assurance 2019-2020
- Icosa Wholesale Charges Scheme Statement of Assurance 2019-2020
2018/19
- Icosa-Water-Services-Charges-Scheme-Southern-2018-2019
- Icosa-Water-Services-Charges-Scheme-Union-Park
- Falmouth-2018-2019 Icosa-Water-Services-Charges
- Scheme-United-Utilities-2018-2019 Icosa-Water-Services
- Charges-Scheme-West-Raynham-2018-2019 IWSL
- Charges-Scheme-Statement-of-Assurance-2018 Icosa-
- Water-Services-Charges-Scheme-Barnhorn-Green-2018-2019
2017/18
- Icosa-Water-Services-Charges-Scheme-West-Raynham-2017-2018
- Icosa-Water-Services-Wholesale-Charges-Scheme-2017-2018
- Icosa-Water-Services-Charges-Scheme-South-West-Water-2017-2018
Regulatory Returns
- Icosa-Risk-and-Compliance-Statement-for-year-ended-31-March-2018
- Icosa-Key-Performance-Indicators-for-year-ended-31-March-2017
- SD5 – IWSL Key Performance Indicator Targets (April 2018)
- Icosa-Water-Risk-and-Compliance-Statement-July-2017
Water Resource Management Plan
Icosa Water is required to develop a Water Resource Management Plan (WRMP). The purpose of our WRMP is to explain how we intend to deliver secure and sustainable supplies of water to our customers. Our WRMP 2019 has been prepared in consultation with the Environmental Agency, DEFRA and Anglian Water.
Icosa is required to develop a Drought Plan. The purpose of the Drought Plan is to set out the measures that Icosa Water plans to take before, during and after a drought. At present Icosa Water does not own or operate its own water resources but relies on the provision of bulk supply transfers from regional supply companies. This company is responsible for monitoring the water resources and bulk supply transfers. Icosa Water’s strategy is to liaise closely with host companies regarding overall water resource and to maintain lines of communication during periods of drought as outlined within the plan.
IWSL-Statement-of-Response-Drought-Plan