You can register your details with us, find out about our charges and the services we provide to your business. We are here to help answer any questions you have about your water and wastewater.
If you’re not sure whether you receive your water and/or wastewater services from us, contact our Customer Services Team on 0330 111 0780.
Find out more about billing, how to make a payment and how to keep us up to date
You can find out more about the water and wastewater services we provide to organisations
Sign up to Direct Debit plan to help plan your monthly expenditure and control your cash flow
If you have an emergency with your water or wastewater, call our 24 hour helpline on 0330 111 2014
If you’ve recently moved your business to Broadland Gate Retail Park in Norwich, click here to find out more information about the services we provide
We can help your business monitor and manage your impact on the environment
Find out about our tariffs and charges, and how your invoice is calculated
Find out more about water competition within our industry and how it’s regulated
0330 111 0780 Monday to Friday 8.30am to 5.30pm
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