Emergency?
If you have an emergency with your water or wastewater, call our 24 hour helpline on 0330 111 2014
If you’re not sure whether you receive your water and/or wastewater services from us, contact our Customer Services Team on 0330 111 0780.
You can register your details with us, find out about our charges and the services we provide to your business. We are here to help answer any questions you have about your water and wastewater.
If you have an emergency with your water or wastewater, call our 24 hour helpline on 0330 111 2014
You can call us on 0330 111 0780
Monday to Friday – 8.30am to 5.30pm
You can call the team on 0330 320 0762
Monday to Friday 08:30am-4:30pm
24 Hour Customer Helpline
Water or wastewater issues – flooding, a leak, no water or poor water quality
0330 111 2014
You can call us on 0333 000 0113
Monday to Friday – 8.30am to 5.30pm