Welcome to Icosa Water
You can register your details with us, find out about our charges and the services we provide to your business. We are here to help answer any questions you have about your water and wastewater.
Water & Wastewater Experts
If you’re not sure whether you receive your water and/or wastewater services from us, contact our Customer Services Team on 0330 111 0780.
Your Account
Find out more about billing, how to make a payment and how to keep us up to date
Your Services
You can find out more about the water and wastewater services we provide to organisations
Payment Plan
Sign up to Direct Debit plan to help plan your monthly expenditure and control your cash flow
Emergency?
If you have an emergency with your water or wastewater, call our 24 hour helpline on 0330 111 2014
Broadland Gate, Retail Park, Norwich
If you’ve recently moved your business to Broadland Gate Retail Park in Norwich, click here to find out more information about the services we provide
Trade Effluent Consent
We can help your business monitor and manage your impact on the environment
Tariffs & Charges
Find out about our tariffs and charges, and how your invoice is calculated
Water Industry Competition
Find out more about water competition within our industry and how it’s regulated
We're here to help
Customer Services
0330 111 0780
Monday to Friday 8.30am to 5.30pm
About Icosa Water
Learn more about us
Find more about our supply areas