Ospringe B, Faversham

We supply your water and wastewater.

This section is for customers who have recently moved into a property at Ospringe B, Faversham.

If you have any questions, contact our Customer Service Team on 03330 111 0780.

Below you will find some frequently asked questions.

We provide both water and wastewater services to your home.

We own and maintain the network of water mains and the sewerage system serving your home and your area.

To register with us, please complete our online form.  To do this you will need the following information to hand:

  • Your name
  • Your address, including postcode
  • Contact details such as telephone number and an email address
Register

We review our prices every year and produce a leaflet, which we issue with our bills, detailing our services to you and our charges.  You can download our current charges for your area here.

We’ll send your bill out bi-annually and you can chose from a variety of payment methods.

Learn more

There are a number of different problems that can affect your water supply, including low water pressure, leaks and water quality. You can find out more by visiting our Help & Advice section

If you have no water, please call us on 0330 111 2014.

Did you know…
We’re responsible for making sure you have cold water at the boundary of your property.  If it’s only your hot tap that is affected it’s likely to be a plumbing issue and we’re sorry we can’t help with this – you’ll need to contact an approved plumber.

Customer Services

Need to contact us?

0330 111 0780
Monday to Friday 8.30am to 5.30pm
For billing enquiries please email:
billing@icosawater.co.uk
For all other enquiries please email:
customerservices@icosawater.co.uk

Report a problem

24 Hour Emergencies

You can report a leak or
flood by calling
0330 111 2014.