We will be introducing a temporary use ban as 10th August 2022 for Isle of Wight and 12th August 2022 for Sussex and Kent .
To ensure our networks are operating efficiently Icosa Waters engineers are monitoring them 24 hours a day. To maintain supplies during this hot period of weather, we are asking you to cut back on any discretionary usage such as filling paddling or swimming pools, watering your garden or washing the car during peak periods between 0700-0900 and 1800-2000
No water, low pressure, water quality issues, water leaks flooding or blocked drains
0330 111 2014
24 Hour Emergency Helpline
Account registration, submitting meter readings and all other billing queries
0333 000 0113
Monday – Friday 08:30AM – 5:30PM
New connections and adoption enquiries
0330 320 0762
Monday – Friday 08:30AM – 4:30PM
0330 111 0780
Monday – Friday 08:30AM – 5:30PM
