Icosa Water customers in North Wales and the North West can continue to use their tap water supply as normal.
Impacted areas
- Halewood
- Fleet Lane
- Liverpool Road
- Elton Road
- Orrell Lane
- Airfields, Deeside
We are currently working with Natural Resources Wales, United Utilities, Severn Trent Water and Welsh Water to monitor the River Dee for any potential of pollution following the fire-fighting process at the Synthite manufacturing plant in Mold. There are no issues of concern and people can continue to use their tap water as normal.
Here at Icosa Water we are committed to the safety of our customers and delivering high quality water and we are monitoring the issue.
If you are a customer on our Priority Services register, please do not hesitate to get in touch on our 24-hour emergency line listed below.
Updates can be found on our website.
We apologise for the inconvenience. If you need more information, please call us:
Operational General Enquiries
Monday – Friday (excluding bank holiday) 08:30AM – 5:30PM 0330 111 0780
Water & Wastewater Emergencies
24 Hour Emergency Helpline 0330 111 2014