Support & information

Compliance with appropriate legislation is required by all market participants within the non-household market, including:

  • The Water Industry Act 1991
  • The Water Act 2014
  • Competition Act 1998
  • Our Instrument of Appointment (licence)
  • The Wholesale-Retail Code
  • The Market Arrangements Code

We are committed to delivering our obligations in respect of the above and have a Compliance Team dedicated to monitoring and managing compliance in order to ensure a level playing field for all retailers.

Wholesale Team

Contact our Wholesale Team for further information

0330 111 0780

Wholesale Team

We're here to help

Call our Wholesale Team on
0330 111 0780
Monday to Friday
8.30am to 5.30pm

Our Supply Areas

Find out our supply regions

If you’re not sure what services we provide or where our regions are, click below to find out