Help & Advice

/Help & Advice
Help & Advice2019-06-14T12:59:07+01:00

Flood? Leak?

It’s important that you let us know if you spot a leak or if you have an emergency

No Water?

Find out what to do if you have no water

Learn more


Have a question regarding your bill?

Learn more

Where you live

Find out if we supply your home

Learn more


Find out who’s responsible for your water pipes

Learn more


Advice on dealing with a blocked drain or sewer flooding

Learn more

Who we are

Learn more about Icosa Water and the services we provide

Learn more

Saving Water

The importance of saving water

Learn more


Advice on what to do if you have a leak

Learn more

Water Meters

Information about your water meter

Learn more


Where your water comes from and how we look after it

Learn more

Priority Services

Explore our range of free services to help our customers



Find out what can affect your water pressure

Learn more

Customer Services

Need to contact us?

0330 111 0780
Monday to Friday 8.30am to 5.30pm

Report a problem

24 Hour Emergencies

You can report a leak or
flood by calling
0330 111 2014.